How to Deactivate & Delete Facebook Messenger
While Facebook Messenger had its heyday, many are turning away from the platform in favor of other communication platforms alternatives such as Instagram, webchat, and text. If you’re finding that your customers simply aren’t communicating with your brand on Facebook Messenger anymore, you may be wondering how to deactivate Facebook Messenger. Continue reading to get all of the information you need.
Process of Deactivating Facebook Messenger
With the rise of other social and communication platforms for connecting with and providing support to your customers, maintaining your Facebook account may not be your top priority. If you need to deactivate Facebook Messenger until you have support to manage it well or delete it to encourage customer communication on other channels like Instagram, text, and webchat, here are some benefits you may experience:
Benefits of Deactivating Personal Facebook Messenger
1. Avoid future data leaks.
Personal conversations with friends and loved ones are just that – personal. So you wouldn’t want those conversations being leaked, would you? Trust in Facebook has been strained since the personal data of over 530 million Facebook users was leaked on a public forum in April of 2023. That’s enough to make anyone hit the deactivate button!
2. Don’t worry about Facebook Messenger’s lack of privacy.
While Facebook has said that “privacy is at the heart of Messenger—where you can be yourself with the people who matter most to you” the experts who know what it takes to fully encrypt a mobile app aren’t convinced. There are many questions about how private the Facebook messenger app actually is. If privacy matters to you, messenger probably isn’t the app for you.
3. Avoid allowing Facebook to profit off of your user data.
Even if Facebook did fully protect the personal data shared through Messenger from the public and potential hackers, they still have access to your data themselves. Facebook is known for harvesting user data and selling it to advertisers so they can target ads to you. Despite the fact that legislation around the protection of personal data is coming into place, for many the trust has already been broken.
How to Deactivate Personal Facebook Messenger in 5 Steps
Now your personal messenger account and your Facebook account are closely linked. You’ve got to deactivate your main Facebook account in order to deactivate your Messenger account. Do this in the “account settings” of your Facebook account and then follow this process in the messenger app.
1. Open Messenger app.
These steps apply to both the IOS app for iPhones and the Android app for other phones.
2. Click on your profile in the top left corner.
It’s at the top next to the ‘Chats’ title.
3. Click “Account Settings”.
You may have to scroll down a little.
4. Click “Account Ownership and Control”.
This is also where you can download your information if you don’t want to lose what you’ve shared over Messenger.
5. Tap “Deactivation and deletion”.
If you deactivate your account it can be reactivated if you log in again. Deleting your account is permanent.
How to Deactivate Facebook Business Messenger in 6 Simple Steps
It’s a simple process to deactivate your Facebook Messenger. It only takes a few minutes when you abide by the following steps.
1. Log in as an Admin.
You must be logged in as an Admin to deactivate Facebook Messenger. If you already have admin privileges, you can log into your existing account. Otherwise, ask the Page’s existing Admin to change your permissions to Administrator so you can deactivate Facebook Messenger.
2. Click “Settings”.
Once you’re logged in as Admin, locate “Settings” at the top of the page next to the “Help” tab. Click “Settings” to see more options.
3. Select “General”.
Once you open your “Settings,” “General” should appear in the menu. Click “General” and proceed to the next step.
4. Select “Messages”.
Find where it says, “Messages” to view options for your Page’s Facebook Messenger.
5. Uncheck “Allow people to contact my Page privately by showing the Message button”.
If you currently have Messenger enabled, the “Allow people to contact my Page privately by showing the Message button” should already have a checkmark next to it. Uncheck this option to deactivate Messenger.
6. Click “Save Changes”.
By clicking “Save Changes,” you will officially deactivate Facebook Messenger from your Page. And that’s it! Easy peasy.
Can I deactivate Facebook Messenger without deleting Facebook?
As Facebook Messenger is an offshoot of the main Facebook platform, most of us have our messenger accounts connected to our main Facebook accounts. If this is the case, you can’t deactivate Messenger without deleting Facebook. However, if your messenger account stands alone and isn’t connected to a main Facebook account, it can be deactivated without deleting Facebook by following the above steps.
There is an alternative.
How to Turn Off Facebook Messenger in 5 Steps
Instead of deactivating Messenger and having to deactivate Facebook too, you can turn off Messenger. By turning off your Facebook Messenger account, you’ll stop getting messages while keeping your Facebook account. Here’s how to do it.
1. Click on your profile picture.
Go back into the messenger app and back into your profile.
2. Click “Active Status”.
Your active status is whether other users can see if you’re online or have recently been online.
3. Turn your active status off.
Now you’ll always be shown as inactive to other users.
4. Click “Notifications and Sounds”.
In case any messages do come through anyway, edit your notifications.
5. Turn “Do not Disturb” on.
This means you won’t get any notifications from Facebook Messenger.